In compliance with the
provisions contained in Law 1581 of 2012 and Regulatory Decree 1377 of 2013 of
the Republic of Colombia, the present policy of protection of personal data and
privacy regulates the collection, storage, treatment, protection and
administration of data that FACTURE SAS, NIT 900.399.741-7, (hereinafter
"FACTURE"), obtain from your customers, suppliers, employees and
other interested parties, by different means, such personal or telephone
contact, via email, the websites of the company and other means enabled for
such purpose. FACTURE reserves the right to modify the policy of protection of
personal data and privacy, in order to adapt it to changes in legislation and
jurisprudence, and adapt it to industry practices. In that event, you will
announce on your website, or by other appropriate means, the introduction of
such changes with due anticipation.
The information freely and voluntarily provided by
customers, suppliers, employees and interested parties to FACTURE by any means
is entered in our databases, of which FACTURE is responsible and owner. FACTURE
treats personal data in an appropriate and safe manner, complying with all the
requirements of law and following all the parameters of ISO 27001, Information
Security. The information collected about customers, suppliers and interested
parties is used, with the authorization of these, for the following purposes:
information owner with the assistance, consulting and support services necessary
to fulfill the obligations arising from our business relationships.
the necessary steps to comply with the obligations inherent to the services and
products contracted with FACTURE S.A.S.
information about new products and services, as well as business opportunities.
marketing activities, promotion, advertising, purchases, billing, collections,
collections, payments, improvements in the service and product, consultations,
controls, verifications, alliances, agreements, as well as any other activity
related to our services and current products and futures.
quality of our products and services and the level of satisfaction of our
customers, suppliers and stakeholders, through satisfaction surveys and other
mechanisms that are enabled for the purpose.
The aforementioned activities, for which personal
data are used, are carried out by FACTURE or by those who FACTURE contracts to
exercise their representation.
The personal data that FACTURE collects from its
employees, suppliers, customers and interested parties have to do with:
Interested in business relationships. People who
by their own will contact us through our websites, email, telephone calls or
other means, in order to request information about our products or services,
evaluate possibilities of commercial alliances, provide FACTURE with their
products and services and, finally, evaluate the possibility of developing some
kind of relationship with the company. In these cases the information requested
is basic, such as the identification of the person and company to which it
belongs, charge, email, telephone, city and subject. Sometimes, when contacted
through our website, our servers obtain, for statistical purposes, data in
relation to the operating system used by the person who contacts us, the
version and type of browser and the IP address.
Client, suppliers and others. When a definitive
commercial link is established, FACTURE collects the necessary information to
adequately manage the relationship, in accordance with the established
parameters in this policy and complying with all the requirements of the law.
Interested in working with FACTURE. People who by
their own will send their CV to the company, in order to be taken into account
in the selection processes. The information provided is only used by those who
have to do with the selection, recruitment and hiring processes. FACTURE does
not share the information collected with any natural or legal person outside
Employees. The information on employees is
strictly confidential and conforms to the requirements of Colombian law. They
can only be used by those who, because of their position, have to do with the
management of the employment relationship. FACTURE does not publish data or
information related to employees to people outside the employment relationship
or to entities and people outside the company.
Employees. The information on
employees is strictly confidential and conforms to the requirements of
Colombian law. They can only be used by those who, because of their position,
have to do with the management of the employment relationship.
FACTURE does not publish data
or information related to employees to people outside the employment
relationship or to entities and people outside the company.
FACTURE expects that the information provided will
be truthful. Does not accept or treat information and data from children under
14 that have not been collected with the consent of parents or legal
FACTURE does not make public the personal
information of customers, suppliers, employees and interested parties, who by
accepting this policy acknowledge that they provide information voluntarily,
and authorize it to be used in the terms contained herein. You have the
possibility to access at any time your personal data and the right to expressly
request, at any time, its correction, update or deletion, in the terms
established by Law 1581 of 2012 and Decree 1377 of 2013. For the Purpose, you
must send a request to the email email@example.com, and in
response we will send you the required format to perform this update.
If you have doubts or concerns
about this policy, please send an email to firstname.lastname@example.org,
or contact us directly at our offices in Colombia.